Job Details

Requisition Number 18-0148
Post Date 6/27/2018
Title Retail Sales Associate
City Whitehorse
Province/Territory YT
Closing Date 7/31/2018


We are currently accepting resumes for the temporary (4-month), part-time Retail Sales Associate position located in Whitehorse, YT.


  • Drive sales of core communications products and services to existing and new customers. This may be done in-person and via outbound telemarketing campaigns.
  • Provide information and demonstrations of communications products and services to customers in a retail storefront setting.
  • Take ownership to continually learn and understand Northwestel’s products, services and promotional offerings to effectively present solutions to customers.
  • Actively participate in training and coaching initiatives to improve sales skills and product knowledge.
  • Activate and configure services and features for customers.
  • Track and record inventory, sales, and activations in an inventory management database.
  • Process, distribute and/or file company documentation, including mail, bills, invoices and customer records.
  • Process sales and service orders in a timely and accurate fashion.
  • Provide after sale support by following-up as required/requested and thereby ensuring customer loyalty.
  • Other clerical support or customer service duties as assigned by management.


  1. High school diploma (or equivalent).
  2. Minimum of one year experience in a computerized environment.
  3. Minimum one year consultative sales experience in a retail environment.
  4. Good communication skills (oral and written).
  5. Ability to work individually and as part of a team.
  6. As part of the recruitment process for this position, candidates may be required to take
    pre-employment tests and/or complete work simulation exercise to assess job fit.


As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program.  We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.


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