Job Details

Requisition Number 18-0187
Post Date 9/13/2018
Title Manager HR Administration
City Whitehorse
Province/Territory YT
Closing Date 10/12/2018


Applications are now being accepted for a regular, full time position of Manager, Human Resources Administration located in Whitehorse, YT.

The Manager Human Resources (HR) Administration COE is accountable for managing the Company benefit and wellness programs, the recruitment process, the oversight of HRIS and administrative functions in the department. This position has responsibility for positively influencing employee relations from the day an employee joins the company through the onboarding process, benefits and programs are offered as part of their overall compensation to the day the employee leaves the organization. 



  1. Oversee the employee benefit programs managed by 3rd party providers and interface with Bell, including health and wellness disability management, EFAP, employee discount program, pension plan and share purchase plan.
    1. Ensure all programs delivered are meeting the employee needs, are cost effective and meet legislated requirements.
    2. Establish and maintain working relationships with all benefit providers in order to ensure delivery of benefits programs effectively meet the needs of the organization.
    3. Resolve employee questions by interpreting benefit policies and guidelines with appropriate escalations.
    4. Keep up-to-date on trends and developments in benefits offered by other organizations making recommendations for change in order to attract and retain talented individuals in the marketplace.
    5. Support executive decision making by analyzing benefit options and predicting future costs.
    6. Maintain professional and technical knowledge by attending workshops, reviewing professional publications and establishing personal networks.
  1. Manage the recruitment process, advertising programs, career fairs and all other means of talent acquisition in accordance with company directives and approved budgets.
  2. Develop and implement recruiting strategies in collaboration with the HR Consultants to support business unit human capital requirements targeting both active and passive candidates using a variety of tools and techniques; networking through industry contacts, networking sites, association members, professional organizations, trade groups, employees, academic institutions from high schools through universities and other viable means.
  3. Create, implement and administer human resource policies, in consultation with the Director, Human Resources, senior management, HR Consultants; and the Manager, Labour Relations
  4. Support the HR Consultants and the Manager, Labour Relations in managing job descriptions and job profiles by ensuring updated versions are recorded, indexed, posted and maintained, and archived appropriately. 
  5. Administer all other internal Human Resources Department processes and procedures effectively to provide a quality customer service to management and employees as required.
  6. Coordinate and implement the scholarship, summer student, and coop recruiting initiatives programs.
  7. Research, select and arrange career fair event attendance to ensure the best value for Northwestel when attending such events. Collaborate with other departments to enable local employees to attend events when possible.
  8. Get involved in special, multi-functional and/or HR projects to ensure alignment with company philosophy and strategic direction when required.
  9. Provide leadership and direction to the Recruiter, HR Coordinator and HRIS Analyst.


  • Diploma/Degree in Business Administration or Human Resources Management;
  • Minimum of five (5) years relevant experience; or a combination of experience and education;
  • Excellent interpersonal skills, communication and listening skills;
  • Proven ability to negotiate and resolve people issues;
  • Excellent PowerPoint, Word and Excel skills;
  • Excellent organizational skills and ability to multi-task in a work environment prone to intensive periods of intensive activity with a constantly evolving client organization; and
  • Proven ability to build and sustain working relationships with all levels in the organization and outside stakeholders such as consultant and union organizations.

As part of the recruitment process for this position, candidates may be required to take
pre-employment tests and/or complete work simulation exercise to assess job fit.


As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program.  We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.


What we offer you:

• Health Benefits • Team Incentive Bonus • Paid Vacation with a Vacation Travel Allowance • Work-Life Balance • Community Involvement

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