Job Details

Requisition Number 18-0151
Post Date 12/14/2018
Title Implementation Manager, IT Infrastructure
City Whitehorse
Province/Territory YT


Applications are now being accepted for a full-time position of Implementation Manager, IT Infrastructure located in Whitehorse, YT.


  • Reviewing business plan objectives for specific technologies.
  • Designing and developing detailed plans for IT projects.
  • Providing input to project schedules, procure materials, equipment.
  • Ensuring work is being done to specifications and meeting timelines
  • Provide inputs to capital budget, perform systems testing and acceptance of project.
  • Engaging internal personnel and contactors to perform work functions.
  • Submitting Requests for Change including Methods of Procedures and Roll Back plans.
  • Providing third level technical support to various projects and areas of the organization.
  • Managing capacity and availability of assets while tracking and generating asset information.
  • Supporting Incident Management, resolution of escalated incidents and resolution of reoccurring incidents.
  • Providing input and solutions to Strategic planners and the overall ITM business plan.
  • Assessing technological business needs, utilize that assessment to develop business cases for technological solutions.


A diploma in Computer Science with at least three years of experience in Information Systems, utilizing project and time management skills.  You will require proven experience designing and implementing solutions using some of the following areas of technology with a specialization in at least one.


Servers and Operating Systems:

  • Blade technologies
  • Virtualization Technology (e.g. VMWare ESX 5.5 and higher)
  • Intel based servers
  • Microsoft Server, 2012 +(MCSE certification is an asset)


  • Linux (RedHat or CentOS)
  • Enterprise DNS and DHCP technologies (Microsoft or Bluecat)
  • DPI technology
  • Enterprise Caching technology (Web or Video content)
  • Content Delivery Networks



  • NAS technology (e.g. NetApp)
  • Backup and recovery
  • Disaster Recovery



  • IP routing protocols
  • Ethernet switching
  • Cisco or Juniper network equipment (CCNA or Networks + an asset)
  • F5 load balancers



  • Email Platforms (e.g. MS Exchange, Sun Messaging Server)


  • SPAM Management tools (e.g. Barracuda)
  • Blackberry Enterprise Services
  • Unified Communications technologies


As part of the recruitment process for this position, candidates may be required to take
pre-employment tests and/or complete work simulation exercise to assess job fit.


As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program.  We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.

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