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Job Details

Requisition Number 20-0048
Post Date 2/19/2020
Closing Date 3/1/2020
Title Systems Administrator
Employment Type Full-time
Employment Status Permanent
Work Hours Monday to Friday; 8:00 am till 4:30 pm
City Winnipeg and Steinbach
Location Corporate
Description

Job Purpose:

As a Systems Administrator, you will provide technical support for various systems, managing system issues, liaising with the system vendors, and providing assistance and support to internal users.

 

Specific Responsibilities:
 

  • Maintain systems by regularly updating information such as staff access levels, password resets, lending limits, interest rates, service fees and additions/modifications of products, collaborating with vendors as needed
  • Liaise with the applicable vendors to address outstanding system issues and participate in the resolution process, performing or leading testing of necessary updates to the systems as required
  • Update and maintain reports for tracking and record-keeping, submitting to appropriate staff member or committee as needed
  • Create, update and maintain forms and reports within all databases, ensuring accuracy and efficiency at all times
  • Create and review various reports related to activity or data within the systems to ensure accuracy and consistency of data and/or records; distribute exception reporting as required
  • Maintain working knowledge of all systems (test and production databases) supporting compatibility and sharing of information with systems as needed and related
  • Maintain an accurate record of costs associated to system upgrades, enhancements &/or fixes
  • Lead and coordinate updates in partnership with Steering Committees, as needed.
  • Assist with various corporate initiatives and projects by providing technical and/or administrative support maintaining a general understanding of and adhere to Project Management &/or Process improvement practices and methodologies
  • Review communication related to enhancements or changes to the systems and disseminate information to SCU staff and management , providing technical support when necessary
  • Respond to inquiries from staff or system support queue and resolve questions and concerns wherever possible, referring more complex issues to the Manager.
  • Provide administrative support including, but not limited to document preparation, communication memos, preparation of presentations, and maintenance/monitoring of records and project plans
  • Organize, schedule and prioritize meetings related to project initiatives; creating agendas and recording minutes as required
  • Identify and recommend ideas/solutions to assist with the efficient and effective delivery project/process initiatives
Requirements

Qualifications:

  • Grade 12 Diploma plus one year of formal education or equivalent specializing in computer science, plus 4 to 6 years of job related experience or an equivalent combination of education and experience
  • Demonstrated experience working with technologies/systems
  • Ability to keep current with rapid changes in the information technology environment
  • Demonstrated ability to multi-task, probe, analyze, and problem-solve complex issues
  • Excellent written and verbal communication skills
  • Basic knowledge of programming logic
  • Able to promptly answer support related email, phone calls, and other electronic communications
  • Self-motivated, detail-oriented, and organized
  • Able to work independently and efficiently to meet deadlines
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